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Dealing with Challenging People
09:00AM - 12:30PM
This session is no longer available. Go to Trainings to search for the next available training date.
Leaders, Supervisors and Managers working with children and families in Broward County
Children's Services Council of Broward County
Attend this training and learn how to identify and respond to the most common types of challenging people with specific techniques for each type. You will walk away with a framework with which to prepare for difficult conversations and a stronger understanding of emotional intelligence that will boost your confidence in facing and defusing difficult situations.
6600 W. Commercial Blvd. Lauderhill, FL 33313