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Dealing with Challenging People

Date	Time	Deadline	Cost	Status	Open Spots
1/14/2021	09:30AM - 11:00AM	1/4/2021	$5.00	Not Available	0

This session is no longer available. Go to Trainings to search for the next available training date.

Training Class

Target Audience

Anyone serving children and families in Broward County

Location

CSC - Online

Attend this training and learn how to identify and respond to the most common types of challenging people with specific techniques for each type. You will walk away with a framework with which to prepare for difficult conversations and a stronger understanding of emotional intelligence that will boost your confidence in facing and defusing difficult situations.

Note: This is an online training. A link will be provided to the GoToTraining platform