Managers, Supervisors and other leaders serving children and families in Broward County

Children's Services Council

Sometimes by choice and often by necessity, new leaders have to hit the ground running. They need to establish credibility among their colleagues, build their team and handle delicate situations. All of this requires strategic communication. During this session, we’ll explore the communication process and opportunities for things to go awry at every step. We’ll examine the impact of culture, and as a participant, you’ll identify specific ways in which you can immediately begin communicating more effectively.