CSC Funded HEAL Providers Only

HEAL

CSC Building

Successful client engagement requires effective community outreach and relations. Similarly, client retention is dependent upon transparency, trust, and helpful communication. This training session is designed to assist HEAL Community Mental
Health Workers in developing competencies aligned with successful client outreach, engagement, and retention. Participants will examine community relations strategies relevant to client identification, trust building, and relationship sustainability. Participants will examine client and family-centered practices aligned with the HEAL project intent. This includes programmatic alliances that are strengths-based, motivational, and therapeutic. Community Mental Health Workers
have the ability to leverage their community connection, and presented content will be pragmatic to yield practical learning and application along with the transfer of gained knowledge to practice.