Anyone serving children and families in Broward County

Zoom

This course is a specialized training program designed to empower non-supervisory staff members (Frontline Employees, Entry-Level Professionals, Administrative Assistants, Customer Service Representatives, Support Staff) with the knowledge and skills needed to embrace their leadership role when collaborating with peers and colleagues. This course equips participants with strategies to effectively approach, inspire, and motivate others, even in situations where direct authority is absent. By developing their leadership capabilities, participants will contribute to achieving successful results and fostering a positive work environment.